Ledger.com/start — Official Getting Started Guide

Welcome to Ledger — this official guide walks you step-by-step through setting up your Ledger hardware wallet, installing Ledger Live, protecting your recovery phrase, and using best practices to manage cryptocurrencies safely.

Begin — What you’ll accomplish

By the end of this guide you'll have: unboxed your Ledger device, initialized and secured it, installed Ledger Live (desktop and/or mobile), added crypto accounts, learned how to confirm transactions on-device, and reviewed advanced security practices such as passphrases, firmware updates, and recovery plan strategies.

Start on Ledger.com

Ledger devices and Ledger Live screenshot

Why use a Ledger hardware wallet?

A hardware wallet stores your private keys inside a secure element — a tamper-resistant chip — and never exposes those keys to the internet. Ledger devices require you to physically confirm transactions on the device itself, preventing remote attackers or malware from stealing assets even if your computer is compromised.

Private keys stay offline

All signing happens inside your Ledger device. Ledger Live acts as an interface — it does not hold your private keys.

Device confirmations

Transactions must be confirmed with physical button presses on the device — an essential anti-phishing protection.

Wide ecosystem support

Ledger supports thousands of cryptocurrencies, NFTs, staking, DeFi integrations, and third-party wallets.

Regular firmware & security updates

Ledger publishes firmware and Ledger Live updates that patch vulnerabilities and add features — keep both updated.

Before you begin — Checklist

Quick checklist to have on hand before setup:

Step 1 — Unbox & inspect your Ledger

When you receive your Ledger device, inspect the package seal and contents. Ledger packages include the device, a USB cable, a recovery sheet, and documentation. If the box appears tampered with, contact Ledger support and do not use the device.

  1. Confirm the holographic seal(s) that indicate the package has not been opened.
  2. Locate your recovery card (or metal backup if included) and keep it nearby — you will write the recovery words during setup.
  3. Ensure you have a stable internet connection to download Ledger Live from the official site.

Step 2 — Download & install Ledger Live

Ledger Live is the official app for managing your Ledger device and crypto accounts. Download Ledger Live only from ledger.com/ledger-live.

Desktop or mobile?

Ledger Live is available for Windows, macOS, Linux, iOS and Android. Choose the version that fits your workflow — many users run desktop Ledger Live and pair a mobile companion for notifications and on-the-go checks.

Installation tips

Step 3 — Initialize your Ledger device

You will choose to set up a new device or restore an existing wallet using your recovery phrase. For new users, choose "Set up as new device". The on-device screens will guide you through PIN creation and recovery phrase generation.

Create a PIN

Choose a PIN (4 to 8+ digits depending on model). Use a PIN you can remember but that is not easily guessable. This protects local access to the device.

Write your recovery phrase

Your device will generate a 24-word recovery phrase (some models allow 12/18/24 depending on settings). Write the words down in order on the recovery sheet provided. Do not store the recovery phrase digitally. Treat it like the keys to your funds — anyone with that phrase can restore your wallet.

Verify the recovery phrase

The device will ask you to confirm a few words from the seed to ensure you copied them correctly.

Optional: enable a passphrase

Advanced users can enable a passphrase (a 25th word) to create additional hidden wallets. Passphrases add protection but also increase complexity — if you use one, store it separately and remember it; loss of the passphrase means loss of access.

Step 4 — Firmware updates & installing apps

Ledger periodically releases firmware updates for devices and app updates for individual coins. Apply firmware updates when prompted — they include security improvements. Inside Ledger Live you can install "apps" for specific blockchains (e.g., Bitcoin, Ethereum, Solana).

Step 5 — Add accounts to Ledger Live

In Ledger Live, go to "Accounts" → "Add account" and follow prompts to add Bitcoin, Ethereum, and other supported networks. Ledger Live will discover addresses derived from your device and display balances and transaction history.

Receiving crypto

To receive funds, select the account → "Receive" → connect and verify the address on your device display. Always confirm the address on your device screen before sending funds — never trust the computer alone.

Step 6 — Send transactions & confirm on device

When sending crypto from Ledger Live, you'll prepare the transaction in the app, then confirm details on the Ledger device. Verify amount, recipient address, and network fees on the device screen before approving. This step is critical: the device will show the exact data it will sign.

Secure fee choices

Choose appropriate network fees based on how quickly you want the transaction to be mined. Ledger Live offers fee presets and sometimes advanced fee editing for certain networks.

Protecting your recovery phrase — a recovery plan

Your recovery phrase is the master key to your crypto. Create a recovery plan that considers both security and survivability:

Advanced security — passphrases, multi-sig, and air-gapped use

Power users may utilize:

These techniques are powerful but require careful planning and testing before storing large amounts.

Using Ledger Live — staking, swaps, NFTs and DeFi

Ledger Live supports native staking for certain assets, integrated swap providers for token exchanges, and NFT viewing for supported chains. For DeFi interactions, Ledger can connect to compatible dApps via secure bridges — transactions still require confirmation on your device.

Key tips

Troubleshooting common issues

If you encounter problems:

For persistent issues, consult Ledger Support or the Ledger community forums.

Security — dos and don'ts

Do

  • Download Ledger Live only from ledger.com.
  • Double-check addresses on your Ledger device screen before confirming.
  • Keep firmware and Ledger Live up to date.
  • Use unique passwords and a password manager for associated accounts (email, exchange accounts).

Don't

  • Share your 24-word recovery phrase with anyone — Ledger support will never ask for it.
  • Store your recovery phrase digitally (photos, cloud, email).
  • Buy a used device — always purchase from authorized channels.
  • Click links in unsolicited emails claiming to be Ledger support — always visit ledger.com directly.

Frequently asked questions

Can Ledger Live be used without a Ledger device?

No. Ledger Live requires a Ledger hardware wallet for secure access to private keys and transaction signing.

What happens if I lose my recovery phrase?

If you lose the recovery phrase and the device is lost/damaged, you cannot restore your funds. Treat the phrase as the ultimate backup.

Is my recovery phrase stored by Ledger?

No. Ledger never stores your recovery phrase. It is generated and shown on your device only.

Can I recover my wallet on a different vendor’s device?

Yes, standard BIP39/BIP44 compatible wallets can restore seeds in many cases, but features (like passphrase handling or derivation paths) can vary. Use caution and test with small amounts first.

For developers & enterprises

Ledger offers enterprise and developer solutions including Ledger Vault for institutional custody and SDKs for integrating Ledger devices in custom workflows. Visit the developer portal for APIs, documentation and integration guides.

If you operate at scale, consider multi-signature, custodial vs self-custody tradeoffs, and compliance responsibilities carefully.

Additional resources & next steps

Bookmark this guide and the support center. When in doubt, verify information on ledger.com and avoid third-party "fixes" or unsolicited support offers.

Summary — Secure setup in minutes, secure funds for years

Setting up a Ledger device and Ledger Live takes a bit of time but pays dividends in security. Follow the official steps: initialize the device, secure your recovery phrase offline, install only official software, and confirm every transaction on-device. Combine Ledger hardware protection with strong operational security (unique passwords, 2FA on related accounts, cautious device use) to significantly reduce the risk of loss.

Begin the official setup now